Huawei partners with CSA to fortify cyberspace and promote cybersecurity awareness among local enterprises

 

Singapore: help businesses, organisations, and enterprises in Singapore strengthen their cybersecurity posture, the Cyber Security Agency of Singapore (CSA) launched its new SG Cyber Safe Partnership Programme at the Singapore International Cyber Week (SICW) 2021 where global leading ICT provider Huawei is one of the ‘Advocate’ partners.

Guest of Honour for the event, Minister of State for Communications and Information, Mr Tan Kiat How, presented CEO of Huawei International, Mr Foo Fang Yong with an appreciation plaque to officiate the partnership between CSA and Huawei, as part of CSA’s SG Cyber Safe Partnership Programme. This programme is part of the broader Safer Cyberspace Masterplan launched by CSA in 2020, to raise the nation’s overall level of cybersecurity.

Coming on board the programme as an Advocate, Huawei will have a stronger and deeper level of collaboration with CSA, through co-developing programmes and conducting enterprise outreach that complement SG Cyber Safe initiatives. Huawei will work with CSA to jointly organise webinars for local enterprises on imperative cybersecurity topics, such as enterprise data backup and data protection. To raise cybersecurity awareness among local businesses and the wider community, Huawei will also develop informational social media content to be published on the company’s Singapore Facebook and LinkedIn channels.

As part of the collaboration, Huawei is also participating in industry consultations with CSA to contribute feedback on CSA’s proposed approach for the SG Cyber Safe Trustmark and mark of cyber hygiene.

“As more enterprises go digital with increased exposure to cyber threats, organisations must be well-equipped with the necessary tools and knowledge to mitigate cyber threats such as ransomware and supply chain attacks. Creating a safe cyberspace and robust digital economy requires collaboration among all players and stakeholders in the community,” said Mr Foo,

“As more enterprises go digital with increased exposure to cyber threats, organisations must be well-equipped with the necessary tools and knowledge to mitigate cyber threats such as ransomware and supply chain attacks. Creating a safe cyberspace and robust digital economy requires collaboration among all players and stakeholders in the community,” said Mr Foo, 

About Huawei Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have more than 197,000 employees, and we operate in more than 170 countries and regions, serving more than three billion people around the world.

Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. 

For more information, please visit Huawei online at www.huawei.com or follow us on:

 http://www.linkedin.com/company/Huawei 

http://www.twitter.com/Huawei

 http://www.facebook.com/Huawei 

http://www.google.com/+Huawei 

http://www.youtube.com/Huawe 

Grow your Wealth with ZEE Business

 

New Delhi: ZEE Business has continuously strived to empower viewers on smart decision-making related to investments, savings and spending. ZEE Business has an impressive line-up of experts in the market hours like no other. We analyze the markets and take a deep dive to decode the stock markets and their implications on the economy on Weekdays from 7 am to 3.30pm. ZEE Business continues to offer Information and Business Coverage in your own language.

Our shows like ‘Vignaharta Shares’ and ‘Market Friend Ganesha’ are very popular among the market community on ZEE Business. On the festive occasions ZEE Business shall continue to host a line-up of special shows and programming on the channel during the festival of Navrati, Dusheera, Mahurat Trading, Diwali and many more.

Anil Singhvi, Managing Editor, ZEE Business, says“ZEE Business always strives to empower the viewers on smart decision making that can yield them profits. Our USP is to provide relevant and Jargon free information to our viewers in the simplest language possible that shall help them make good investments. Special Programming shall continue this Dussehra(Vijiayadashami) that marks the end of the nine-day Navratri celebrations and we shall also include special programs on Mahurat Trading, Diwali and many more special shows this year.

GoDaddy Pro to Host EXPAND 2021 in India, It's Virtual Conference for the Web Designer and Developer Community

 

New Delhi, Delhi, India

GoDaddy (NYSE: GDDY), the company that empowers everyday entrepreneurs, is hosting EXPAND 2021 on the 24th of September for India’s web designer and developer community. GoDaddy EXPAND 2021 virtual event is an initiative by GoDaddy Pro, with a vision to support the growing web professional community in India in today’s digitally advancing environment. GoDaddy Pro is the company’s sub-brand dedicated to web designers and developers, giving them the tools, resources, and value to help them efficiently manage and grow their own and their client's businesses.

EXPAND 2021 is the second leg of the global event held in the U.S. earlier this year. This free-to-attend virtual event will offer a compact schedule of four hours, bringing together leaders from the Indian government including: Abhishek Singh, CEO, MyGov; prominent voices in the e-business industry including: Ankit Mehrotra, CEO & Co-founder, Dineout, Abhinav Jain, Co-founder and CEO, ALMOND & ATechnos and Kriti Aggarwal, Founder, Aanha Services; as well as members from the GoDaddy India team, to share best practices and real success journeys to help web professionals learn, network and deliver the best digital experiences with their clients.

Individual sessions at the event will cover varied topics including e-commerce opportunities, customer growth and retention, and advice on safeguarding business amidst any future global pandemics, among others. To help further digital readiness among the country’s youth and continue to create a pool of GoDaddy-certified web professionals, the event will also be presenting collective knowledge, opinions, and insights as inspiration from all the speakers, to help drive education and build a deeper understanding of GoDaddy Pro.

Commenting on the event, Nikhil Arora, Vice President and Managing Director, GoDaddy India, explains, “EXPAND 2021 was built by and for website designers and developers around the world. We created this event to help these makers of the web, share stories and inspire and motivate each other to stay ahead of changing customer and cultural needs. We want our audience to experience what it’s like being a web developer today, engage with fellow members of the community, and learn from industry experts on how to deliver for clients, while creating successful, sustaining web development businesses. I would highly encourage everyone looking to explore and create on the internet, to register for this event and take advantage of the unique, curated speaker sessions.”

Led by experienced professionals from GoDaddy, community partners, and featured guests, EXPAND 2021 India will provide educational information on topics related to building, designing, and maintaining a successful web development business. Register here to experience it all for free – https://bit.ly/3yewnzd.

GoDaddy offers an integrated suite of online products ranging from domain names, hosting, website building, email marketing, security protections, and an online store. GoDaddy offers 24/7 customer support, locally and in regional languages, to help guide customers in the growth of their venture, and to find the tools that best meet their needs.

About GoDaddy

GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com. 

IBM Unveils New Generation of IBM Power Servers for Frictionless, Scalable Hybrid Cloud

Bengaluru, Karnataka, India

•  New IBM Power E1080 server offers 2.5x greater per core performance vs x86-based servers[i]and sets a new world record SAP benchmark for 8-socket systems[ii]

•  Industry-first metering of Red Hat OpenShift and Red Hat Enterprise Linux for on-premises server planned to improve software licensing costs

IBM (NYSE: IBM) today announced the new IBM Power E1080 server, the first in a new family of servers based on the new IBM Power10 processor, designed specifically for hybrid cloud environments. The IBM Power10-equipped E1080 server is engineered to be one of the most secured server platforms and is designed to help clients operate a secured, frictionless[iii] hybrid cloud experience across their entire IT infrastructure.

The IBM Power E1080 server is launching at a critical time for IT. As organizations around the world continue to adapt to unpredictable changes in consumer behaviors and needs, they need a platform that can deliver their applications and insights securely where and when they need them. The IBM Institute of Business Value’s 2021 CEO Study found that, of the 3,000 CEOs surveyed, 56% emphasized the need to enhance operational agility and flexibility when asked what they’ll most aggressively pursue over the next two to three years[iv].

Many see the answer to this need in a hybrid cloud computing model, which combines on-premises resources with cloud-based infrastructure and can offer up to 2.5x greater value than a public cloud-only approach[v]. However, not all hybrid cloud models are designed equally.

"When we were designing the E1080, we had to be cognizant of how the pandemic was changing not only consumer behavior but also our customer's behavior and needs from their IT infrastructure," said Dylan Boday, VP of Product Management for AI and Hybrid Cloud. "The E1080 is IBM’s first system designed from the silicon up for hybrid cloud environments, a system tailor-built to serve as the foundation for our vision of a dynamic and secure, frictionless hybrid cloud experience."

"The more than expected duration of the pandemic has created heightened urgency in execution for businesses across industries. Organizations need to move with speed, agility, and the flexibility to react to changes in their customers’ needs in real-time while driving innovation and staying ahead of the competition. To achieve such agility, there will be an increasing mix of workloads on-premise and off-premise. While the latter is predominantly cloud-native, the former is getting transformed at a fast pace.”

“The newly launched IBM Power E1080 server is designed to be the backbone of a hybrid cloud platform that can provide maximum inter-operability and control to the clients. It will help for seamless deployment of workloads across the hybrid platform as well as faster development of new cloud-native applications, helping enterprises in India to scale their operation and deliver enhanced services to their customers. We see opportunity from BFSI, Telecom, Manufacturing, Retail, and Healthcare sectors for the IBM Power10 servers in India and our ecosystem partners will be an integral part of our go-to-market strategy. As part of our go-to-market strategy for Power10 server, we will also be reaching out to Independent Software Vendors who work with clients in a garage format to implement their solution through IBM servers," says Ravi Jain, Director - Server Sales, IBM India/South Asia.

The new IBM E1080 was designed to introduce several key features including:

•  Enhancements for hybrid cloud like planned industry-first, by the minute metering of Red Hat software including Red Hat OpenShift and Red Hat Enterprise Linux, 4.1x greater OpenShift containerized throughput per core vs x86-based servers[vi], and architectural consistency and cloud-like flexibility across the entire hybrid cloud environment to drive agility and improve costs without application refactoring. 

•  New hardware-driven performance improvements that deliver up to 50% more performance and scalability than its predecessor the IBM Power E980[vii], while also reducing energy use and carbon footprint of the E980, allowing customers to do more with less. The E1080 also features four matrix math accelerators per core, enabling 5x faster inference performance as compared to the E980[viii]. 

•  New security tools designed for hybrid cloud environments including transparent memory encryption so there is no additional management setup, 4x the encryption engines per core, allowing for 2.5x faster AES encryption as compared to the IBM Power E980[ix], and security software for every level of the system stack. 

•  A robust ecosystem of ISVs, Business Partners, and support to broaden the capabilities of the IBM Power E1080 and how customers can build their hybrid cloud environment, including a record-setting performance for SAP® applications in an 8-socket systemii. IBM is also launching a new tiered Power Expert Care service to help clients as they protect their systems against the latest cybersecurity threats while also providing hardware and software coherence and higher systems availability.

“IBM played a critical role as a technology partner during the merger of erstwhile Allahabad Bank with Indian Bank. With the amalgamation, IBM's enterprise-class Power servers and storage helped us address critical business requirements like multi-fold increase in transaction volumes, back-end processing load, resiliency, high availability & scalability across the deployed solution. This has become the strong foundation for ensuring an overall enhanced experience for our customers. IBM has pro-actively taken steps to fine-tune the OS parameters for achieving optimum performance for the Core Banking Operations on the IBM Power Systems. All of this was well planned and executed even during the peak pandemic time,” says Deepak Sarda, CTO, Indian Bank.

Frictionlessiii Hybrid Cloud Experience Drives Modernization on IBM Power E1080

The IBM Power E1080 server helps deliver on the customer demand for a frictionless hybrid cloud experience, with architectural consistency across the entire hybrid cloud estate to simplify management and seamlessly scale applications to meet the dynamic needs of today’s world.

“We have been long-time IBM Power users and are looking forward to being one of the first organizations to test the new IBM Power10-based E1080 system with our mission-critical applications,” said Klaus at FinanzInformatik. “The new server addresses our demands to continue delivering our services at scale with high resiliency requirements, including new levels of security and improved energy-efficiency. We are also keen to see how the new features can accelerate our journey to hybrid cloud and the infusion of AI into our business applications.”

When leveraging an IBM Power10-based server, like the E1080, with the cloud-based IBM Power Virtual Server in a hybrid cloud format, the architectural consistency across resources means the often-bespoke mission-critical applications that tend to reside on-premises can be moved into the cloud as workloads and needs demand. This is designed to help clients avoid the prohibitive costs and time required associated with refactoring for a different architecture.

The IBM Power E1080 also has the capability to scale instantly with Power Private Cloud for Dynamic Capacity, allowing users to scale up and down with unused CPU capacity as needed and only pay extra for the additional resources they used. This can help improve operational efficiency and flexibility while avoiding server sprawl and lengthy procurement processes by bringing a cloud-like payment model to the data center.

Further enhancing the cloud-like economics for local hardware, the IBM Power E1080 is the first on-premises system planned to support metering by the minute for both Red Hat Enterprise Linux and Red Hat OpenShift, extending capabilities already available on IBM Power Virtual Server. Together, this is designed for even greater customer control of when, how, and where their applications are deployed.

"Red Hat has long been committed to delivering choice to our customers, a critical component in how these organizations approach open hybrid cloud deployments. Our collaboration with IBM on Power10 will serve as a continuation of this commitment to support a broad range of architectures," said Stefanie Chiras, senior vice president, Platforms Business Group, Red Hat. "As an architectural foundation for Red Hat Enterprise Linux and Red Hat OpenShift deployments on-premises metering, IBM Power will offer the scale and flexibility to help customers realize the benefits of open hybrid cloud."

Through the close synergy with Red Hat, the IBM Power E1080 offers 4.1x greater OpenShift containerized throughput per core vs compared x86-based servers, allowing for more workloads to be deployed simultaneously within a single system.

Terralogic Partners with Aparavi, taking Data Intelligence and Automated Data Governance to the next level

 

BANGALORE, India Terralogic Software Solutions Inc. and Aparavi partners to help customers minimize data complexity, and data footprint by 6-46%, lower cost by 8-40%, giving customers value-based data effectively mitigating risk management.

Through this partnership with Aparavi's Data Intelligence & Automation, two organizations will help their clients by providing services that transform and consolidate distributed data on a global scale. Terralogic ensures the framework and remains relevant to business goals and purposes.

The digital revolution continues to impact the financial industry, Terralogic understands that their networks and security needs have to be securely digital-driven as well. Therefore, Terralogic's security framework enables a single management platform to monitor, manage and oversee solutions across the entire distributed network which is time efficient and less labor-intensive. To maximize benefits and value of their data, businesses are urged to simplify the complexity of data management.

As the official partner with Aparavi, Terralogic will work alongside with Aparavi to deliver exclusive data management and unique resolution to customer demand. Terralogic believes the effective way to stay in compliance is to approach data management in a comprehensive and holistic way. By prioritizing data governance strategy and value-based data, our mission is to help businesses cut down data burden and gain better analytical performance.

"With the growing sophisticated cyber-attacks over the years, it becomes absolutely imperative for organizations to know and protect their Data. Organizations need to have a view of their more critical information residing over Cloud, Data Centers, Email & Endpoints," says Sandeep Vijayaraghavan, Vice President of Cybersecurity & IT Services at Terralogic. 

"The Aparavi platform enables Terralogic to offer multiple data services to our customers with deep data intelligence to discover, classify, optimize and exploit distributed data across the enterprise to aid our customers in mitigating data risk, reducing and avoiding cost and ultimately gain competitive advantage by knowing their data," added Vijayaraghavan.  

About Aparavi

Headquartered in Santa Monica, California, Aparavi helps organizations discover the high value of data using their cloud-based platform with deep intelligence finds, automates, governs, and consolidates distributed data easily. Aparavi ensures secure access for modern data demands of analytics, machine learning, and collaboration, connecting business and IT to transform data into a competitive asset. Aparavi's strategic Platform alliances include Microsoft, PureStorage, RStor, Qumulo, and validated cloud partners include Azure, Amazon Web Services, Google Cloud Platform, Wasabi, and Oracle Cloud. 

About Terralogic

Terralogic is devising cutting edge digital transformation experiences and backing them up with a steady architectural backbone. We deep-dive into your enterprise goals to get to the heart of the criteria, maintaining a macro-view while researching trends and evolving models. Our development roadmap tracks progress and execution, with intuitive design practices to achieve our clients' organizational goals and create products and services that users love. Terralogic provides advisory consulting and IT services for Automotive, Communications, Construction, E-commerce, Gaming, Healthcare, Manufacturing, Media & Entertainment, Retail, Travel & Transportation industries. We make available Board Support Package, OS porting, driver development for development boards, developing firmware and bootloader for different platforms, middleware for multimedia package development, verification and integration for third-party software. 

Daniel Bandari - Enterprise Sales Director of Terralogic Inc. said: 

"Data is the New Oil; the value of data will increase moving forward making it even more valuable than it is today. The more efficiently you secure your data, the more benefits your business will see."

Median Salaries of Analytics Professionals Dropped 7 Percent in 2021 Due to the Pandemic: AIM Research & AnalytixLabs

    

AIM Research, in association with AnalytixLabs, has launched the seventh edition of the annual study of analytics salaries in India — AI & Data Science Salary Study 2021.
 
The AI & Data Science Salary Study is an annual report published by Analytics India Magazine that investigates the salary trends and provides a comprehensive view of the changing landscape of AI and analytics salaries.

About The Study

The 33-page report carries ten sections highlighting the salary distribution of analytics professionals across various brackets along with salary trends across cities, experience levels, industries, data science roles, company types, education qualification, gender gap, and tools.
 
Despite the pandemic, the data analytics function is experiencing significant growth. One in five (21%) analytics teams across India witnessed growth in the last 12 months, and the post-pandemic job market saw an upswing of data science jobs. However, the study by AIM in association with AnalytixLabs noted that the median salary of AI and data science professionals in India in 2021 dropped by almost 7% compared to the previous year.
 
The data, collated from various online sources like LinkedIn and online job portals along with group discussions with significant analytics firms, found the median salary of analytics professionals in India dropped from INR 14.4 Lakhs in 2020 per annum to INR 13.4 Lakhs in 2021. The report attributed the drop in salary primarily to the pandemic.
 
“The analytics industry has undergone a seismic change in the last couple of years, and the fat salaries reflect the explosive growth of the sector,” said Bhasker Gupta, Founder & CEO of Analytics India Magazine.
 
“Most of the industries, including AI and data science, were hit hard by the pandemic. However, the analytics industry is in recovery mode, and the median salaries will continue to surge,” he added.
 
The report highlighted the salary cuts across years of experience due to the pandemic. Higher the salary, higher the cut as the median salary of analytics professionals with more than 12 years of experience fell by 6.4% compared to the 0.9% of three to six years experience range.
 
The pandemic set off an avalanche of cyberattacks, which in turn raised the stock of Data Engineers. At the same time, big data became key to keeping the pandemic in check. As a result, data engineers — at INR 14.9 lakhs per annum, and big data specialists — at INR 14.8 lakhs per annum, surpassed AI Engineers’ median salary of INR 14.6 lakhs per annum.
 
The importance of graduating from a top-tier institute stayed relevant even in 2021. An engineering degree from a top-tier college can earn candidates 83.8% more than the average. Similarly, a top-tier institute’s management degree can earn candidates 55.2% more than the average.
 
Meanwhile, the gender pay gap in the Analytics industry remained the same. The average median salary for male analytics professionals stood at INR 14.6 Lakhs per annum compared to INR 10.1 lakhs for women.
 

Key Highlights: 

•  The median salary of analytics professionals in India in 2021 is INR 13.4 Lakhs – a 6.9% decline over the 2020 median salary of INR 14.4 Lakhs.

•  The proportion of the analytics professionals remains the highest in the entry and middle-income levels (0-6 Lakhs – 38.2% and 6-10 Lakhs – 20.3%).

•  41.5% of all the analytics professionals fall under the higher income level (greater than 10 Lakhs per annum).

•  The percentage of analytics professionals with greater than 10 lakh salary was 45.6% in 2020, signifying a decrease in the percentage of professionals in the bracket

Access the complete 33-page report here.

About AIM Research
 
AIM Research provides rigorous, objective research and advisory to organisations that plans to achieve higher levels of success with their analytics implementations. Our single, overriding goal is to equip our clients with the insights, advice and tools they need to create a well-oiled data driven enterprise.
 
About AnalytixLabs
 
AnalytixLabs pioneers in analytics training since 2011 and as one of the first analytics training institutes, it is widely acclaimed and known for high quality training by industry experts themselves. After establishing themselves as the top analytics training institute in Delhi NCR, they slowly and steadily progressed to earn the same reputation pan India based on their stellar record and student satisfaction. Their students are placed in leading companies across industries like Accenture, American Express, AbsolutData, Axtria, Bank of America and McKinsey. They are focused at helping their clients develop skills in basic and advanced analytics to enable them to emerge as “Industry Ready” professionals and enhance their career opportunities. It was co-founded by Sumeet Bansal, Ankita Gupta and Chandra Mouli.
 
About Analytics India Magazine
 
Analytics India Magazine was founded in 2012 and has since been dedicated to passionately championing and promoting the analytics ecosystem in India. It has been a pre-eminent source of news, information and analysis for the Indian analytics ecosystem and extensively covers opinions, analysis and insights on the key breakthroughs and developments in the field. It engages in the promotion and discussion of ideas with smart, ardent, action-oriented individuals who want to change the world. With a dedicated editorial staff and a network of more than 250 expert contributors, AIM’s stories are targeted at futurists, AI researchers, data science entrepreneurs, analytics aficionados and technophiles.

WINews Bureau

GoDaddy launches new marketing campaign with MS Dhoni to inspire local businesses in India to build a website

 

GoDaddy Inc. (NYSE: GDDY), the company that empowers everyday entrepreneurs, today launched a new integrated marketing campaign encouraging small local businesses in the country to create an online presence for their business. Aligned with the government’s ‘Vocal for Local’ mission, GoDaddy aims to support local businesses in India by helping them build their own website easily and at an affordable price.

 
For this campaign, GoDaddy will be working with its current brand ambassador in India and one of the world’s most renowned cricketers, MS Dhoni. He will be seen in the character of Bijness Bhai, a helpful business mentor, guiding and encouraging small local business owners to build their presence online to reach a larger set of customers and grow their ventures successfully. In line with the company’s commitment to offer support in local languages, the campaign will be available in seven Indian languages, including Hindi, Gujarati, Kannada, Malayalam, Marathi, Tamil and Telugu. This will help spread the message to Indian small business owners and entrepreneurs across multiple geographies in the country.
 
Commenting on his association with GoDaddy, MS Dhoni said “As an aspiring and home-grown entrepreneur myself, I understand how important it is now, more than ever, to have an online presence for your business. Many local small businesses have struggled to survive and grow amidst these difficult times due to lack of digital existence. In this challenging pitch of business, one needs to have the right online tools and solutions to deliver a match-winning performance. I am glad to be associated with GoDaddy again and help inspire local entrepreneurs across the country to have an online presence and grow their businesses digitally.”
 
GoDaddy worked with Tilt Brand Solutions, a Mumbai based creative agency, to conceptualize and create fun and quirky television commercials (TVCs) as part of the campaign. In these TVCs Dhoni, as the perfect Bijness Bhai, is seen encouraging small local businesses to ‘make in India and sell in full India’ by building a website with GoDaddy’s online tools and solutions. Using an intriguing narrative, this campaign coalesces with the government’s Atmanirbhar Bharat mission of promoting local small businesses, and GoDaddy’s support for encouraging everyday entrepreneurs to come online.

He further added, “2020 has been a challenging year for everyone, especially for small business owners in India. At GoDaddy we are strongly focused on supporting entrepreneurs by helping them come online and build their presence. Taking ahead the ‘Vocal for Local’ mission, we aim to educate small local businesses about the benefits of building an online presence while demonstrating the power of our integrated suite of products and services to help emerging India transform digitally."
 
Currently, one of the TVCs has been released on GoDaddy’s official social channels and will be live across TV and other digital platforms in the coming few days. See the TVC here – https://www.youtube.com/watch?v=KvgrCFGrmAI
 
GoDaddy offers an integrated suite of online products ranging from domain names, hosting, website building, email marketing, security protections and an online store. GoDaddy offers 24/7 customer support, locally and in regional languages, to help guide customers in the growth of their venture, and to find the tools that best meet their needs.

About GoDaddy

GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com

WINews Bureau

Haptik integrates with Zendesk to enable AI-driven Customer Support

   Haptik launches zero code, deep integration with Zendesk across their Support, Chat, and Sunshine products

- Simple two-step integration, resulting in faster time to value - no technical skills required

- Save human resources for high-value customer interactions, driving up CSAT & NPS

Jio Haptik Technologies Limited, one of the world's largest Conversational AI companies and a subsidiary of Reliance Jio Platforms, today announced a strategic collaboration with Zendesk, Inc., to help businesses transform customer experience and combine AI-driven automation with human-powered empathy.

With this integration, Haptik can act as the frontline of customer service to automate answering routine queries and improve first-response time for businesses that use Zendesk. Haptik-Zendesk integration offers uninterrupted end-user experience by:

   •   Seamlessly transferring complex queries to human agents on Zendesk Chat. This sheds off the load on the human agents.
   •   Deep integration with Zendesk Sunshine Conversations enables an automation-first strategy across popular messaging such as WhatsApp, Facebook, Twitter & Line messenger
   •   Plugging in with the Zendesk Ticketing System to automatically generate customer support tickets

"Working with Zendesk, Inc. gives us the opportunity to power thousands of organizations around the world with AI-driven connected experiences. Haptik brings a full-stack conversational AI solution including advanced NLU capabilities & ready-to-use industry-specific Smart Skills trained on 3Bn+ interactions," said Swapan Rajdev, CTO and Co-founder at Haptik. "In addition to ticketing and live chat, we are also excited to integrate with Sunshine Conversations, the future of all conversational experiences within Zendesk."

KT Prasad, MD and RVP, India & SAARC, Zendesk, said, "The past year saw organizations across all industries leaning more heavily on AI, automation and self-service to help manage high volumes of customer support queries coming in. Messaging also quickly became the preferred way for organizations and customers to interact because it's quick, convenient and feels more personalized. In fact, we saw support ticket volumes spike as high as 117% and 157% in APAC since February 2020 on messaging and AI-powered support channels respectively. These trends are here to stay, and Zendesk's partnership with Haptik will enable organizations to deliver richer and more intuitive AI-powered conversational experiences for their customers."

Haptik's out-of-the-box Integration with Zendesk will help businesses unlock the power of their existing business systems to deliver a unified and AI-first user experience.

About Haptik

Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 3 billion conversations. Part of the $65 billion Internet conglomerate Reliance Jio Platforms, Haptik Intelligent virtual assistants enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing revenue. The company has been featured as a leader in the category across many platforms including Gartner, AI Time Journal, Opus Research & more. Haptik's leading clients and partners include KFC, Oyo Rooms, Starhub, HP, Tata Group, Disney Hotstar, OLA, and Zurich Insurance among others.

WINews Bureau

INT. steps into new vertical, Data Science

Analytics is getting more prevalent and the necessities of organization will constantly change. INT. (Indus Net Technologies) has dynamic goals to align INT. V.3.0 on a growth path. One of the key objectives is to step into Analytics/BI, ML/AI as a service domain.

Data Science prioritizes vivid analytics, which provides a summary of past and present data to display what has happened or what is presently happening. It also focuses on predictive analytics, which uses data mining, modeling, and machine learning to determine the probability of future outcomes.

Artificial intelligence and Machine Learning play an extremely important role in automation.

"Though we have used some technologies on-and-off in different projects, it was important to create a centre of excellence (CoE) for this very important vertical," informs Abhishek Rungta, Founder & CEO, INT.

New technologies, reasonable demands, augmented user skills are driving a new motivation on the role of the analytics centre of excellence (CoE). "On Feb 1, 2021, we initiated a special CoE on Analytics/BI, ML/AI," he added.

With the help of predictive analytics, now it's possible to provide personalized health care services to individual patients and enhance education. Under the category of banking and finance, it assesses credit risk involved in lending finances to individuals and improves the supply strategies and product quality in the manufacturing sector. Moreover, it helps to optimize functions, enhance employee productivity and minimize risks in the business operations.

"With analytics as one of our emerging segments, INT. would be focussing more on solving business problems rather than building complex Data Science models. Our objective would be to assist business organizations to achieve their goals through data-driven culture," explains CA. Dipak Singh, Data Scientist, Head of Analytics, INT. 

"We expect over time the scope and size of the team to grow rapidly. This team is to be one of the fastest-growing business teams within INT.," mentioned Rungta. "We have created a dedicated team with members who come with a lot of experience in data science and deep domain knowledge. Some of our pilot projects on Banking & Finance, Hotel & Restaurant, Career Discovery, E-Commerce, and HR- IT & MNC are in process." 

"Our key clients are expected to come from our key domain of BFSI, Life Sciences, and Retail. We will also be developing tools/IP/products at the confluence of technology, marketing, and analytics within the next few years," he concluded.

 

About INT.

INT. is a full-cycle software product engineering company working at the confluence of technology, analytics and marketing. With 750+ passionate professionals, it serves enterprises like Ageas, SBI General, IndusInd Bank, Dr. Reddy's, Cipla, Government of India and more.

WINews Bureau

Kellton Tech Launches KeLive - a Building Management Solution Underpinned with AI and Smart Analytics

Creating an intelligent PropTech to drive resident management companies to achieve operational excellence and deliver a personalized living experience.

Kellton Tech (BSE: KELLTONTEC) (NSE: KELLTONTEC), a global leader in digital transformation, integration, and enterprise intelligence, has announced the launch of KeLive — a one-stop, cloud-based, and intelligent building management system. KeLive is engineered to help real estate agencies and property management companies automate rule-based tasks and manage administrative operations anywhere, anytime, and across devices.

The smart building management solution, KeLive, harnesses disruptive PropTech technologies, including AI, IoT, automation, intelligent analytics, and cloud, to help property managers and building management companies manage building administration effectively. It offers a user-friendly interface with a unified platform allowing seamless and real-time monitoring, control, and management of end-to-end building administrative and operational tasks. KeLive enables users to disrupt the resident management services market while operating profitably. Designed to foster modular, scalable, agile, and technology-intensive solutions, KeLive is designed to operate within both manned and unmanned building blocks. It is currently conceptualized to serve the UK and the European markets.   

"Yet again, we have displayed our commitment towards creating innovative solutions for our customers in the real estate market," said Gerard Eivers, G.M. Kellton Tech (EMEA). "With KeLive, we empower residential management companies and real estate agencies to take advantage of integration and continuous innovation. The cornerstones to growth and success in the experience economy," Gerard added.

 

About Kellton Tech Solutions

Kellton Tech is a 'Born Digital' technology consulting and services company founded on the belief of 'Infinite Possibilities with Technology.' The company has helped start-ups to Fortune 500 clients build disruptive Digital Transformation solutions and leverage technology as a competitive differentiator for their businesses. Driven by in-depth domain knowledge and technology expertise, Kellton Tech adds value to client relationships as a Trusted Partner.

A rapidly growing company, Kellton Tech has been placed four times on the Deloitte Technology Fast 50 India list and has been recognised by Forbes Asia as one of the Top 200 companies in 'Best under a Billion' 2017 List. With operations across the US, Europe, India, and the Asia-Pacific, we are consistently on the lookout for the next competitive advantage.

Note : Except for the historical information and discussion contained herein, statements included in this release may constitute forward-looking statements. These statements involve a number of risks and uncertainties that could cause actual results to differ materially from those projected by these forward-looking statements. These risks and uncertainties include, but are not limited to such factors as competition, growth, pricing environment, recruitment and retention, technology, wage inflation, law, and regulatory policies, etc. Such risks and uncertainties are detailed in the Annual Report of the company, which is available on the website www.kelltontech.com. Kellton Tech Solutions Ltd. undertakes no obligation to update forward-looking statements to reflect events or circumstances after the date thereof.

WINews Bureau